Leading Global Product Manufacturer
The Quest:
This global business, like many organisations stepping up to changes and challenges worldwide, wanted its staff to engage in the performance and talent management process and for them to positively utilise the tools available that help people to develop, manage, motivate and grow. In doing so the aim was to also see a healthier distribution of results and behaviours which would support the companies vision, values and business goals. Leaders were to be developed initially and thereby aim to become the role-models and advocates of a programme that, due to the size of population, would require a 2 to 3 year roll-out plan and involve more than 700 leaders, managers and staff.
The Route
The UK market led the way and embarked on a series of development sessions of one and two day duration. Experiential learning was key and the focus was on skills development and not the systematic process. Participants recieved feedback and coaching alongside the techniques of self-management and how to engage and motivate people to take ownership of their overall contribution. Understanding what is required to change peoples beliefs and objectively measure behaviour was an important element to help shift old habits. True to our own values no powerpoint slides were used and the programme remained very pragmatic and experiential.
The Outcomes:
Three years on and the distribution of performance ratings showed a significant shift and as a result was considered a much healthier set of results. Managers took on the new behaviours at different stages and as more and more rolled out the culture of “I have to do the appraisal” moved toward “I choose to do the appraisal”. The programmes success soon spread and led to It’s international markets wanting similar successes.
This enormously successful programme led to the UK market gaining a Gold Standard Investors In People award in 2015
“Arthur has ran a series of development programmes that raised overall staff profile and level, in particular middle management. His down-to-earth, honest and common sensical approach made a true difference. He has since been frequently referenced by staff. Arthur is a role model of leadership skills and behaviour during the facilitation of the programmes he runs”. PL, General Manager, Business Services.
“Arthur is a very effective facilitator, who is engaging and an expert in his field. The course he runs contain an excellent balance of theory, examples and practical experience that can be easily applied in the work environment. Enables great results, personable”. GB, Finance Director,
“This is the second course I have attended which Arthur Basley has facilitated. Yet again it has had a profoundly positive effect on me as a people manager”. JA, People Manager.
“Absolutely brilliant. Really brought the topics alive and helped me embed key information in a way I haven’t experienced on any other course. Arthur brought out the best in us all”. AD, People Manager.
