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Our Testimonials

Arthur Basley’s 8 module business leadership course is an exceptional resource for anyone seeking to develop their leadership skills in the business world. The course is expertly designed and presented, with clear and concise explanations of key concepts and practical tips for real-world application.

What sets this course apart is Arthur’s deep understanding of what it takes to succeed as a leader in today’s fast-paced and ever-changing business landscape. His insights into team management, strategic planning, communication, and personal development are invaluable for anyone looking to take their leadership skills to the next level.

The course is engaging and easy to follow, with interactive exercises that help reinforce learning. I highly recommend this course to anyone looking to improve their business leadership skills, whether you are just starting out in your career in management or looking to take your existing skills to new heights. Arthur Basley’s leadership course is truly a must-have resource for any aspiring leader”. James Byrne, Senior Solutions Engineer, Syncreon – a DP World Company

“The programme was really eye opening. Whether you are already applying unconsciously some of the things that Arthur is teaching you or not. Being aware and really conscious of psychologically based strategies and techniques and then deliberately applying them, now helps me have much more impactful conversations. Thanks Arthur!     Eric Lein. Country Manager, Germany, ex-Satispay.

“We brought Arthur in originally to run a one-day course for us – that was over 4 years ago and have never looked back! He has had, and continues to have, a hugely positive influence in helping a significant part of our management and training team in developing their leadership skills which has been crucial for our quick growth”.

“From a personal perspective he has been an unbelievable support – I sometimes wonder how I managed without him! As with any top leader/coach he really listens before challenging your ideas and beliefs with questions which get to the core of the issue. Rarely do I feel Arthur offers direct advice – more by clever questioning he gets you to think through and evaluate your own opinions to assist in better decision making”.

“What impresses me most though is that Arthur genuinely cares about people and their development – he always makes time for our team even when I know he’s extremely busy. I love that he is so passionate about what he does and it really shows with the attention to detail he gives in every group or individual session. We often talk about trust in our sessions and I’d trust Arthur with anything”.
James Macaskill, Founding Partner, Barrys UK

“I just wanted to thank you so much for coming along on this journey with me. You are honest and open and not afraid to tell me where I need to make changes. Your support and kindness has been greatly appreciated. I have learnt so much from the programme and our sessions have helped me to cement all the changes I want to make. I will miss our sessions”. Laura White. Practice Manager. Royal Borough of Kensington & Chelsea 

“I applied for and was successful in securing a new role, the leadership programme gave me a push to do this. I am now much more accepting of other peoples personalities and have learned how to engage with peers much more effectively, Thank you Arthur!”.    Zoe England, Project Manager, Just Eat, UK.

“Arthur is an exceptional individual coach and facilitator of group development sessions. He is very skilled at challenging the thinking of senior executives resulting in real breakthrough thinking”.
Richard Grey, Ex Finance Planning Director, Nationwide Building Society, Now Managing Director 1825 Financial, London

I have had the pleasure of being coached by Arthur over a 12 month period and been massively impressed by how he has helped me in approaching my role. Throughout the whole process, Arthur, has asked me thought provoking questions and challenged in all the right places which has made a huge difference in developing the way I lead and manage people, situations and decision making and he has always been available to lend support between the sessions. I would highly recommend being coached by Arthur as it has been a first class experience!
David Cederholm, UK Director, Global Brand Food Delivery Company.

“During my time at a Top FTSE company I have found Arthur to be extremely professional, knowledgeable and highly respected. Arthur personally coached me on a tough business related matter, and I was delightfully impressed with his technique, understanding and knowledge to achieve the best result in a very quick timescale. His manner is first class, and I was very impressed with his intellect on Management, Coaching and Philosophies. Everything he said in the training sessions really ‘clicked’ and made for interesting and invaluable techniques to really utilise in my management and sales coaching. I would thoroughly recommend Arthur, as he definitely stands out in his approach and dedication to providing first class consultancy services”.
Kirsty Champion, Best Selling Author, Business Owner and Interim Director.

Arthur Basley had been really impressive in bringing the sessions to life and he really cares about you’re learning and progress and will make sure everyone in the training room is fully engaged through all kinds of techniques. His points are sharp and helpful and really help you to rethink about your behaviour. He is truly a great coach and mentor. Evelyn Huang, Global CMI Manager, Unilever, China.

A quick message to say that the course and the experience of it all was just simply fantastic and very helpful as I further my career with my company. I really do feel, we should continue to have more of these programmes it was a great benefit for me and should be for future participants. Thanks again.
Michael Marcou Vice President, Marsh McLennan Global Marine Risk Management Practice.

The LPI work gave me valuable insight into my leadership behaviours. I am learning to self reflect more and care about getting feedback from all sources. I have learnt to acknowledge that the way I think about situations can affect my performance. I am much more self aware and as a result my output of quality work has increased“. Richard Akinlawon, Program Development Director, Just Eat, UK.

“Arthur is a very effective facilitator, who is engaging and an expert in his field. The course he runs contain an excellent balance of theory, examples and practical experience that can be easily applied in the work environment. Enables great results, personable”. GB, Finance Director, Leading Global Product Manufacturer

“You played a significant role in ensuring the overall success of the programme, in particular your contribution to the overall assessment strategy, development of assessment tools, management and provision of external coaches and assessors, (9000 staff and their managers is not an insignificant amount of people even in bank terms). I always felt I could rely on you – critical from a project manager’s point of view. I have been really impressed by your ability to remain calm during a crisis and ability to steer others to a resolution. What was achieved was truly outstanding, thank you”.
Steve Garvey, Senior Projects Manager, High Street Bank.

“Hi Arthur, Just thought you might want sight of the evaluation forms from the INSET day. The team are still buzzing about it and several other members of teaching staff are asking what we’ve done to them! Thank you again for a great day. Some extracted quotes: “What a great day! My confidence has really been boosted”. “I really feel that I can achieve success, and that I’m valued by my colleagues. “This was by far the best group training and team building day I have ever been on and will be a benchmark for any future training days I attend.” It was good for me to be taken out of my comfort zone too – I feel ready to tackle anything now!”. “This definitely took me out of comfort zone. But working as a team made me realise that it can be done. I feel I will have more confidence in doing this in the workplace.”Thank you for including me. It’s easy for me to feel isolated as I’m not part of the teaching staff, and although technically support, my role isn’t quite the same. Being included in the day really boosted my morale!”. Thanks again Arthur”.
Jo Watts, Vice Principle, Business & Community, Globe Academy.

“I have just attended the best course in my 29 years in my career – Manager as Coach – which Arthur ran. It is one of those courses that you can apply straight away and I did start whilst on a break during the course! A first rate course ran by a first rate consultant”.
MB, Area Sales Manager, Leading Global Product Manufacturer

“A creative & inspiring individual. I’ve been lucky enough to attend several courses that Arthur has run; these were excellent to say the least. Highly motivational, interesting with loads of tips!! What makes Arthur unique is the style of delivery and commitment he easily gains from his attendees. Excellent and interesting coach & facilitator…..Arthur rock on!!” Tracy McKinnon, Senior Manager, Top FTSE Company.

“Arthur is a highly effective and engaging coach and course facilitator, who quickly establishes rapport to enable focused and relevant one on one coaching. Turned my frustration into fascination as my career coach!”.
Pam Day, Director of Group Customer Services, Just Retirement.

“Simply amazing. My company at the time, the largest building society in the world, invited him to design/deliver a series of coaching workshops for Area Sales Managers at a time when the business was diversifying and determined to enhance the skill set of its leaders. He is highly motivational and consistently displays a real passion for bringing out the best in others in the business world. His coaching sessions were powerful and created the environment where you were inspired to share this learning back in the workplace. He understood the importance of the length and depth of experience he was working with in the room and quickly captivated the audience to share those strengths in an interactive and safe environment. I am proud to recommend him to others”.
Jane Ross, Area Sales Manager, High St Building Society.

Arthur is an inspirational coach who facilitates his courses according to his audience. His drive, energy and passion for coaching is infectious, leaving you with a real sense of achievement and the ability to take a HUGE step forward both professionally and personally. Highly recommended”.
Timothy Heathorn, Area Manager, Japan Tobacco International.

“A truly professional Management Coach who is well regarded and respected. Many managers, across different industries and sectors have benefitted from his input and guidance”.
Phil Harriman, Founder, Contrado Consulting.

“Great presence with a remarkable ability to connect with all clients. He is a fantastic individual coach who generates immediate results through stretched thinking and also a superb facilitator of group development sessions. He is a true performance coach who I highly recommend”.
Alan Graham, Ex Area Director, Nationwide Building Society.

“The most enthusiastic and energetic facilitator I have ever had the privilege to work with. His drive and passion for helping others develop is infectious and he is a great source of inspiration”.
Paul White, Company Owner and Interim Consultant.

“I had the pleasure of working with Arthur recently on a large scale business startup. He was the consumate professional with the right mix of humour, integrity, diligence and the desire to ensure the learners acheived as much as possible within the timeframes given. I would recommend Arthur to anyone who needs a first class Coach or Facilitator, a real asset to any business”.
David Taylor, Director, Mile learning Ltd.

“A highly professional and dedicated individual, who combines his wealth of experience with his flexibility to provide first class deliverables. I have always found him personable, reliable and ready to ask intelligent questions and make appropriate challenges in a constructive manner. Noted for his Integrity”.
Neil Pedley, Business Owner, Hired Arthur as a his Coach.

“I’ve had the pleasure of working for Arthur and with Arthur on many occasions over the last 15 years so I find it very easy to endorse his exceptional talent as a coach. It doesn’t take very long after first meeting Arthur to recognise his passion for people development and without knowing it you find yourself probing different directions and hitting upon solutions. His reputation now precedes him and he is regularly engaged in 1 on 1 sessions by senior executives as well as facilitating a room of managers where he can command attention and respect with ease. He always helps get results. He always gets the best feedback. It’s also very apparent that he practices what he preaches”.
John Hayes, Director, First Step Financial.

“Greatly experienced in both business training and consultancy. His experience and delivery of training is outstanding. I attended a coaching course Arthur held and took so much value away from it. A lot of which is used daily. Highly regarded and recommended”.
John D, Area director, Top FSTE Company.

“To describe Arthur as a coach simply does not go far enough. His understanding and sensitivity of what might be affecting an individual is astonishing such that he ALWAYS asks exactly the right question. I have learned more from Arthur than virtually anyone I have ever worked with. Simply put, as a coach, he is the best”.
Andy Madden, Director, Madden Consultancy Ltd.

“Dear Arthur, working with you has, yet again, been such a pleasure and a privilege – you have a remarkable depth and width of knowledge, tell wonderful stories and have a great sense of humour by mixing the serious message with playfulness, fun and enjoyment which is such a great way to keep people actively involved. Your focus on and commitment to helping your delegates make a difference and shines through”.
Jeff, a Professional Colleague.

“Arthur ran several management development courses together with post course follow up. His delivery style, knowledge and approachability made the courses some of the most successful ever delivered at the Derbyshire Building Society. The subsequent results that came on the back of the courses and Arthurs follow up work were extremely pleasing. If you need a top class business coach, I would not hesitate in recommending that you contact Arthur”.
Andy Thompson, L&D Professional.

“The business during this period of change is seeing so many real benefits immediately…feedback has been extremely positive and everyone found the coaching programme very useful, particularly in the current climate. Many of the tools and concepts learnt are now well embedded within our senior sales & manager populations. Well done. You did a fantastic job and you received by far the best individual feedback with some exceptional comments. Thank you”.
Gary Mathews, Change Manager, Nationwide Building Society.

“Greatly experienced in business training, coaching and consultancy. His experience and delivery of training is outstanding. I attended a course Arthur facilitated and took so much value away from it. A lot of which I continue to use daily. Highly regarded and recommend”.
AR, Director, Top 100 FTSE Company.

“In delivering a bespoke programme for our senior team leaders, the feedback from participants was resoundingly positive. Every one of them claimed that it built their confidence and prepared them for what was a very challenging task. The output from the teams was phenomenal and has delivered real business benefits. Arthur you made a significant contribution to that success. It was a pleasure working with you”.
Debra Seymor, OD Manager, National Air Traffic Services.

“So good I would like the rest of my direct reports to attend the same coaching programme & the entire Branch Manager population of 51. On a personal note, I thought your facilitation and coaching style was excellent”.
JT, Operations Manager, Cheshire Building Society, now Nationwide B.S.

“I wanted to let you know personally how much I appreciated your support and commitment over the past weeks. You played a key part in getting us to position that the regulator trusted our organisations approach to the issues identified and your rapid, effective and early response was key to that”.
Ben Gunn, Managing Director of London & Manchester Assurance (Now Friends Provident).

“A capable and talented people development professional with the depth and breadth of experience required to be involved in such a large scale and challenging piece of work. He has a style and manner conducive to building relationships with the most demanding of clients”.
AA, Engagement Manager, KPMG.

“I found it challenging, thought provoking, stimulating and above all, developmental – I never expected this coaching journey to help me gain so much insight personally and so much focus professionally”.
SD, Managing Director, Global Motor Manufacturer.

“I’ve had the pleasure of working with Arthur on various projects. His impressive insights and innovative approach bring considerable added value to client projects. He has an extremely strong work ethic and excellent rapport building skills with clients, delegates and team members alike”.
Rezwan Malik MBA, Director, Fitch Ratings.

“Arthur delivered first class management coaching courses for my team – inspiring and challenging them throughout the events. He also made time to coach me individually and demonstrated great skill and insight in that role”.
Sandra Scott, MBA, Business Owner.

“I’ve worked with Arthur for over 10 years on various projects. As a coach and facilitator his approach is always thorough and professional working on an individual and group basis. Importantly his passion for developing people is obvious in every intervention. He has added great value to every project that I’ve had the pleasure of being on with him”.
Andy Leese, Business Owner and services Provider to Top FTSE 100 companies.

“I just want to extend my thanks for today – fab! The team really enjoyed it and some of the quotes from school staff after you left were: “He is excellent”, “We should get him in to talk to the 6th formers to help them with university place interviews”, “How did you hear about him?”, “I’m sure other schools around here would benefit from him” – Really good feedback yet again Arthur!”, Marsha Brown, SBM John F Kennedy Catholic School.

“Arthur has a big kit full of Strategies and Tactics that he shares with the people he works with. He is excellent at working with groups and individuals bringing the best out of them which in turn helps them to see the solution for themselves”.
Tony Rogers, Owner, Hambledon Interims Ltd.

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